Skip To Main Content

Business Analyst/System Administrator

Job Type: Full-time

Location: Parsippany, NJ

Summary: Working alongside the Residential Mortgage Operations team and the Director of Residential Lending, the main tasks include performing detailed requirements analysis, documenting processes, performing user acceptance testing, and performing system administration activities on the BKFS Empower platform. Also responsible for the Empower LOS setup and configuration definition for all components including product and pricing, workflow, service providers, user roles, and others. Manages change control and promotions into all environments. Manages testing of upgrades, developing test cases and test scripts. Plans and manages user acceptance testing. Manages integrations with all service providers. Provides escalation support for help desk requests from internal users while troubleshooting issues- accelerating items to Black Knight tech support as needed. Provides Empower process, feature, and workflow information to business SME’s and recommends new features. Maintains and tests business rules.

Minimum/Essential Job Requirements: 

  • A bachelor's degree in business or related field or an MBA

  • A minimum of 5 years of experience in mortgage operations

  • Experience with BKFS Empower or other leading LOS systems

  • Exceptional analytical and conceptual thinking skills

  • The ability to influence stakeholders and work closely with them to determine acceptable solutions

  • Advanced technical skills

  • Excellent documentation skills and experience with process modeling

  • Experience creating detailed reports and giving presentations

  • Competency in Microsoft applications including Word, Excel, and Outlook

  • A track record of following through on commitments

  • Excellent Planning, organizational, and time management skills

  • A history of leading and supporting successful projects

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.