Job Type: Full-time
Location: Parsippany, NJ
Summary: The Processing Center Specialist is responsible for providing exceptional levels of external and internal service while handling a range of financial transactions. This individual creates a positive, engaging, and seamless experience for customers interacting with the bank through Interactive Teller Machines (ITMs).
Minimum Job Requirements:
Bachelor’s degree preferred; high school diploma or equivalent required.
A minimum of two years retail banking experience, with comprehensive knowledge of retail banking transactions and operations.
Proficiency in core system functionality; including account maintenance functions, transaction processing, account opening, and complex account research.
Excellent interpersonal, communication, negotiation, collaboration, internal/external service delivery, organizational, follow-up, prioritization, and time management skills.
Strong knowledge of general banking, including understanding of Individual Retirement Accounts (IRAs) (including advanced transaction processing, regulations, and IRS rules), bank products, services, regulations, policies and procedures.
Availability to work early morning, evening, and/or Saturday shifts depending on business needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.