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Processing Center Specialist

Job Type: Full-time

Location: Parsippany, NJ

Summary: The Processing Center Specialist is responsible for providing exceptional levels of external and internal service while handling a range of financial transactions.  This individual creates a positive, engaging, and seamless experience for customers interacting with the bank through Interactive Teller Machines (ITMs).

Minimum Job Requirements:

  • Bachelor’s degree preferred; high school diploma or equivalent required.

  • A minimum of two years retail banking experience, with comprehensive knowledge of retail banking transactions and operations.  

  • Proficiency in core system functionality; including account maintenance functions, transaction processing, account opening, and complex account research.

  • Excellent interpersonal, communication, negotiation, collaboration, internal/external service delivery, organizational, follow-up, prioritization, and time management skills.

  • Strong knowledge of general banking, including understanding of Individual Retirement Accounts (IRAs) (including advanced transaction processing, regulations, and IRS rules), bank products, services, regulations, policies and procedures.

  • Availability to work early morning, evening, and/or Saturday shifts depending on business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.