Job Type: Full-time
Location: Rutherford, NJ
Summary: The Processing Center Leader is responsible for managing all aspects of the Processing Center, Blue Foundry Bank’s corporate branch. This individual is responsible for the delivery of exceptional levels of external and internal customer service while processing financial transactions. Ensures the accurate and efficient processing of customer requests/transactions received via mail, email or fax, as well as third party asset verifications. Processes IRA and special account related transactions, including rollovers, transfers, plan contributions/distributions, as well as internal transactions for various bank departments. Ensures Processing Center regulatory compliance and operational excellence.
Minimum/Essential Job Requirements:
Bachelor's degree preferred; high school diploma or equivalent required
A minimum of five years’ experience in supervising retail operational functions or back office support teams
Expert knowledge of core system functionality; including account maintenance functions, transaction processing, account opening, and complex account research
Excellent leadership, interpersonal, communication, negotiation, collaboration, internal/external service delivery, organizational, project management, follow-up, prioritization, and time management skills
Extensive knowledge of banking regulations, regulatory requirements, and operational workflows
Strong knowledge of general banking, including understanding of Individual Retirement Accounts (IRAs) (including advanced transaction processing, regulations, and IRS rules), bank products, services, regulations, policies and procedures
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.