Job Type: Full-time
Location: Rutherford, NJ
Summary: Responsible for developing and delivering training curriculum for the Retail team. Conduct sales, product and service training as part of the banks' on-boarding process for all new hires and refresher training as needed. Delivers clear and concise information of the brand message. Maintains and updates all training material as needed. Tracks and reports on employee progress. Assists with the Retail Sales programs.
Minimum/Essential Job Requirements:
Bachelor's degree or equivalent financial training experience
Experience training and coaching in a customer service/retail environment for minimum of 5 years
Strong communication skills, with the ability to effectively train in a classroom environment. Highly developed social, verbal and written communication skills, including outstanding presentation skills
Proven interpersonal skills to motivate a team and interact with al levels of personnel
Proficient in Excel, Word, PowerPoint and Microsoft Office for report writing for sales training tracking
Excellent organizational, follow-up and listening skills
Adaptable to a changing environment to ensure all material is delivered within a scheduled time