THE ANSWER DESK.
WAY BLUE IS
HERE FOR YOU.
At Blue Foundry Bank, we value meeting the needs of our customer and want to offer solutions that give you the freedom to bank how and when you want. Both English and Spanish-speaking Universal Bankers are standing by in our Answer Desk or via Live Chat during standard business hours, and our automated Telephone Banking Assistant is available 24/7.
Telephone Banking Assistant
- Available for account balances, recent transactions, transfers, and loan payments
- Accessible self-service menu in both English/Spanish using voice prompts or a key touch option
- Utilize the telephone PIN to easily access your account information and to streamline the authentication process when contacting the Answer Desk
- Available on our website and through eBanking to provide instant answers to common questions about rates, locations, and general banking via our Virtual Universal Banker 24/7
- Chat with live Universal Bankers during standard business hours for more in-depth inquires, including support with opening accounts and enrolling in eBanking
- A scheduled call-back feature lets you keep your place in line
- A convenient routing feature ensures you’re speaking to the appropriate team member to meet your specific banking need