We Keep Your Security Top Of Mind
ANOTHER WAY BLUE IS HERE FOR YOU
Blue Foundry Bank® has reinvented banking with you and your security in mind. We utilize a multi-layered approach to authenticate your identity before allowing access to our Digital Banking platforms, monitor high risk transactions, and offer safety control options for your Debit Card. We work to keep your account safe.
We ensure that High Risk Transactions are monitored and utilize a multi-layered approach to authenticate our customers before allowing access to our Digital Banking platforms.
Within eBanking, you can setup real time alerts to mitigate fraud by sending a notification for transactions such as: balance below limit, large withdrawal, debit card withdrawal and to view a daily balance snapshot.
We offer options within Manage Your Debit Card to put safety controls in place, including setting transaction alerts and limits, blocking specific merchant types, and even temporarily turning off your card.
To help prevent check and ACH fraud, we offer Positive Pay for businesses. Positive Pay compares the checks you issue with those presented for payment and any check that is suspicious is immediately flagged. With Positive Pay, only ACH debits that you approve will be automatically debited from your account.
BE CYBER SECURE
You receive a phone call or a text message from someone claiming to represent Blue Foundry Bank® and warning you of suspicious transactions on your account. They may ask you for your online banking username or passcode. Please remember, we will never ask for your account number or password over the phone.
You are confronted with an urgent situation and advised to act immediately. Scammers often pressure their victims to act before they have time to think.
You’ve been contacted as a prize winner and to claim your prize, you need to provide your bank account information so the funds can be deposited, or you are asked for personal details such as your date of birth and social security number.
You are told that you will receive a check and are asked to return some of the money as a “fee” through undetectable methods such as gift cards and wire transfers.
Never share your personal or financial information, especially in response to an unexpected request. Blue Foundry Bank®, and other trustworthy financial institutions, will not call, email, or text you and request this information.
Safeguard your phone, computer, and tablet with up-to-date antivirus software, browser and operating system. Never leave your device idle during a banking session. Avoid digital banking when connected to a public Wi-Fi network.
Use strong passwords that have uppercase, lowercase, at least one number, and a special character. Do not allow your device to remember your password, and do not share your password with others.
Trust your instincts. If something doesn’t seem right, it probably isn’t. If you are concerned, do not respond. Instead, contact the organization directly at a known phone number or website address. You can contact your local Universal Banker at 888-931-BLUE for any questions you may have.
Blue Foundry Bank® takes fraud prevention very seriously, and we are dedicated to making your Digital Banking experience simple and secure. If you suspect you are a victim of fraud, please contact us immediately so we can take the necessary steps to protect your account. You should also place a fraud alert and request your credit reports by contacting one of the three credit bureaus, report identity theft to the Federal Trade Commission (FTC), and consider filing a report with your local police department. For more information and to create a recovery plan, visit the FTC’s website by clicking here.