Job Type: Full-time
Location: Multiple Locations
Summary: Responsible to assist Branch Manager with all aspects of the branch sales and operations in accordance to Bank procedures and banking regulations. Provide customers with exceptional financial support and advice while providing quality service. Conducts all Retail financial transactions, cross-sells bank products and services with the goal of deepening relationships. Is professional, knowledgeable and capable of working face to face with customers handling complex financial situations for customers. Is technologically savvy as it relates to Bank services. Displays a commitment to the community and to meeting the Bank’s objectives. Responsibility to include opening/closing branch and core system supervisor override authority.
Minimum/Essential Job Requirements:
High school diploma or equivalent and a minimum of 3 years banking or retail experience with an emphasis on supervisory, sales and customer service skills; college degree preferred
Effective communication, interpersonal skills, customer service and sales skills
Strong organizational and follow-up skills
Demonstrates effective sales/service behaviors
Ability to speak with others with poise and confidence
Ability to explain procedures and to understand both verbal and written instructions
Ability to interact with others in a positive manner
Knowledge of retail banking regulations and retail branch operations
Must be mobile to meet the needs of the business, working flexible hours in various branch locations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.