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Digital Account Analyst

Job Type: Full-time

Location: Parsippany, NJ

Summary: This position will provide assistance to the Bank’s Compliance Department in various aspects of the overall Compliance Management System (CMS) and will work to ensure that the Bank complies with all applicable state or federal regulatory requirements.

Minimum Job Requirements:

•    Bachelor’s degree preferred; a minimum of 5 years of account opening/financial institution/contact center experience required •    Extensive knowledge of online account opening platforms, workflows, and contact center operations •    Excellent customer service, communication, follow-up, and organizational skills •    Ability to multitask in high pressure environments and to successfully manage several concurrent, and sometimes competing, priorities •    Ability to identify risks and potential fraud within the online account channel •    Experience in drafting and editing policies and procedures, as well as in designing and managing account opening workflows •    Strong technical, analytical, and problem-solving skills •    Knowledge of banking regulations, compliance requirements, and best practices surrounding online account opening •    Ability to work independently; demonstrates sound decision making skills •    Proficient in Microsoft Suite, including Word, Excel, Power Point •    Familiarity with basic HTML and JSON programming

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability or protected veteran status.

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