Job Type: Full-time
Location: NJ
Summary:
The Home Loan Consultant is responsible for driving portfolio growth by originating new home loans and structuring deals to meet customer needs. This role involves managing the entire mortgage and home equity loan application process, providing exceptional customer service, and assisting borrowers with any inquiries, including support for self-service options.
Additionally, the Consultant will actively promote and cross-sell the bank’s home loan products by participating in seminars, webinars, workshops, community events, and internal meetings, enhancing customer engagement and expanding the bank’s market presence.
Minimum/Essential Job Requirements:
High school diploma or equivalent required. Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred
Minimum of 3 years of experience in mortgage origination or mortgage call center roles.
Knowledge of industry regulations, including the Community Reinvestment Act (CRA), FNMA, FHLMC, FHA, VA, state housing programs, TIL regulations, Equal Credit Opportunity Act, RESPA, and state and local real estate and finance laws
Strong understanding of mortgage products (agency and private investor), pricing, sales techniques, borrower qualification, and associated tools (CRM, POS, LOS). Dark Matter preferred
Experience supporting CRA and Fair Lending goals, with a preference for experience in Affordable Lending products
Exceptional customer service and communication skills, with an emphasis on delivering customer-centric, solutions-based experiences
Highly organized, with excellent follow-up capabilities to ensure efficient and thorough client management
Available to work on Saturdays as part of a flexible schedule.
Bilingual proficiency in English and Spanish is preferred.